How can we help you?

Send us a message about the procedures or surgeons you are interested in, or the services or products that you would like information about. We're here to help!

What to Expect

Here are the steps for contacting us and what you can expect: 

  1. Send a message to us with all the information you think we will need to help you. Include as much detail as you can, including:

    • Preferred Contact Method: Tell us if you have WhatsApp or another desired messaging service that you would like us to contact you on, or if you prefer email.

    • Service(s): Let us know if you need hotel bookings, airport pick-up/drop-off, other transportation services, visa services

    • Products:

    • Procedure(s): Request information for the specific procedure(s) you want

    • Travel Date: Say when you plan to come to Vietnam. 

    • Where are you currently located?: Are you already in Vietnam?

  2. You will receive a reply within 2 business days, with an offering of the services that are best for you. This will include different price options for you to choose from. If you are contacting us about a surgeon or procedure, we will begin the consultation process for your surgery. 

  3. If we need more information from you, we will request it to help us provide you with the best service. 

  4. Please reply to us with the specific details and the specific options that you have chosen from the list we have provided to you. 

  5. We will organise your services/products for you and provide you with booking/payment confirmations and other important details for you to prepare for your trip to Vietnam.

  6. Our services include a variety of other offerings that you may also wish to consider to make your experience more comfortable.

Bright living room with modern inventory
Bright living room with modern inventory